Words of Thanks
“I think it was Chris that was sent to fix my furnace today. I have never written a review for anything before but just felt compelled to let you know what a great job Chris did and he truly is professional and trustworthy. I found Williams Mechanical using the Internet and saw they were on Angie’s List and just took a chance. I am very happy I did that and now I have a HVAC company I can depend on in the future as well.”
“REFRESHINGLY EXCELLENT! The men were here on time. They reviewed what they were going to do and the time the job would take. They worked continuously the first day without even taking a break for lunch. The new heater was larger than my old heater, which was in the ceiling of my garage. The only way to install it was to cut a larger opening. The technicians provided a larger cover so there wasn’t an apparent hole in the ceiling. They worked tirelessly that day because they didn’t want me to be without heat if I needed it.
The Williams team showed up promptly the next day, and went over the plans for the day. They were extremely courteous and professional at all times. I was so impressed by the previous day’s work that I fixed them lunch and made them take a break. They were more than appreciative and brought their dishes to the sink. When the job was finished, they showed me everything that had been done, and taught me how to work the thermostat. They were extremely patient with my questions and cleaned the garage and outside. It was cleaner when they left than before they came! They also explained what maintenance I should do to keep things running well, and when the maintenance should be done. I could not be happier with the entire experience!”
“I count on Williams Mechanical to service my own house and my rental property. They provide friendly customer service and have never failed to deliver a quality job in a timely manner. Most importantly to me, I can trust them to do what needs to be done at a fair price. Thank you!”
“Williams Mechanical installed a humidifier on my furnace. They arrived on time, quoted the job, performed the work, and charged me as estimated. It’s a great product and they were knowledgeable and fast. I would call them again for work in my home.”
“My husband and I appreciated how detailed Chris was in explaining our options for converting our old cooling system to refrigerated air. Chris did not try to persuade us to go with the most expensive equipment, but allowed us to decide what would work best to fit our budget. The bid we accepted was reasonable compared to other companies we had spoken with.
The Williams Mechanical team arrived promptly to start the conversion. Everyone was polite and did their respective jobs efficiently. Chris did not consider the job finished until everything met our satisfaction. Both Chris and his wife, Annette, were always easy to reach whenever we had questions.”
James and Dianne G.
“I’ve been working for Unirac for over three years now and since I was hired here, we have been using the service of Williams Mechanical. All we can say is that they are very professional people with excellent service and skills. They are prompt to fix a problem and the customer service is excellent. Look forward to many more years working together.”
“Williams Mechanical is just the BEST. They are there, without fail, when you need them. The caring, competent staff does the job right, and you feel that friends have come to help. I recommend this quality, user-friendly company to everyone I know.”
Mary Lou A
“Recently I decided to replace my 1980’s vintage swamp cooler and 80% efficient Trane furnace with more energy efficient products. This would not be an easy or an inexpensive task; I understood that from the start. My builder had taken a number of shortcuts that compromised the overall value of the HVAC system.
I had multiple mechanical contractors visit and quote the job. I also did a significant amount of Internet research. From this I made the following conclusions:
I wanted a pretty high-end system with a lot of automated and energy efficient options
Without fail, the sites I visited rated the skill and professionalism of the installer ahead of individual brand names with respect to system reliability and performance.
I took that advice to heart and selected Williams Mechanical to install the following system for me:
The heart of the system is an American Standard Platinum Series 95% efficient modulating burner gas furnace with a variable speed blower. Also in the system is a five-ton heat exchanger and an electrostatic air filter. Outside is an American Standard Platinum Series 20 SEER heat pump. Control of the system is accomplished through an American Standard touch screen intelligent thermostat. The system is configured as a dual fuel hybrid system which uses the heat pump for cooling and light duty heating then switches over to the gas furnace when the outside temperature drops below a pre-set value. The thermostat is programmed with the electric and gas rates for this area and uses that information along with system capabilities to choose the optimum heating or cooling strategy. The Williams team did a great job removing the old equipment and installing the new system. Certainly there were challenges along the way, but as a Contract Manager and Project Manager, I know about those and I also know the Williams Mechanical team adapted to the circumstances quickly and provided a top-quality installation to go along with the top-shelf equipment I had specified. Like all good craftsmen, the install team proudly signed their completed work!
The system ran well for the first month and when Chris visited to do an after installation follow-up, we discussed ways of improving on the set-up. My builder had taken the easy way out with the return air and we had deliberately held off on correcting that problem until we saw how the new system worked. After discussion with Chris we elected to take a radical approach and installed roughly fifty feet of return air ducting so as to reduce sound levels in my home office. The revised ducting made an already good system better.
I must compliment the Williams team on their selection of materials (the ductwork has a nice inner layer of dense insulation) and the high quality of their workmanship.
The system has been in place now for a year and is wonderful. It is quiet, efficient and effective. My energy bills (2200 square foot, 3 bedroom) for heating and hot water (gas) never went over 55.00 last winter. That’s a big decrease from the 90 to 120 dollar range previously. My electric bills went up slightly from 160-180 in summer months to about 225 to 250 and about 140 in the winter as opposed to a previous bill of 100. However, I run the heat and air 24/7 and keep the thermostat on a comfortable 74 degrees year round. All in all, the energy costs are similar part of the year and less during other times. But that comparison does not include rate changes over time and cannot begin to capture the difference in comfort I feel.
In summary, the choice of American Standard products and Williams Mechanical was a great decision. Their workmanship and attention to detail are superb, their customer service and project management are top notch, and I would highly recommend them to anyone seriously considering such a major upgrade.”